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FAQ
1.Are you manufacturer or distributor?
We have our own facilities in Hangzhou,Shanghai, Shenzhen, Dalian and Qingdao etc. We are the biggest PPE raw materials supplier in China. In addition we also have some warehouses at Spain, Germany, Italy and America etc.
2.What products do you have in stock?
Right now we have Adults and Children masks and 160 sheets dry wipes with canister at our stock.
3.It’s possible to get the free sample?
Yes, free samples are available; you just need to pay the express fee. You can provide your a/c like DHL, or you can call your courier to pick up from our office.
4.Can you provide test reports for face masks and wipes?
Yes, our face masks have been tested under EN149 2001+A1:2009 FFP2 NR and GB/T 38880-2020. Our disinfecting wipes has TDS and SDS.
5.What certificates do you have?
Besides Chinese production license of medical device, we’ve got CE, ISO9001, ISO 13485 , FDA certificates and EPA registered.
6.What's your daily production capacity of face mask and wipes?
We can max daily produce 3.5 million pieces of masks, 1 million tubs of dry wipes and 500,000 tubs of wet wipes.
7.What’s your advantages compare to other face mask suppliers?
First, we are the super mask factory certified with CE, ISO9001,ISO 13485 and FDA. Second, we are on Chinese government’s white lists for exporting non-medical use masks. Third, we also have some overseas warehouses all around the world to sharply reduce the delivery date. Most importantly, we are one of leading PPE raw materials suppliers in China and we can fully control the costs and lead time. In addition, we have our own logistics team to make sure our cargoes can be sent out to all around the world within 48 hours.
8.How can I order your wipes and masks?
Please contact us to confirm the specification, quantity and required details before you place orders via Alibaba online or offline.
9.Do you have a minimum order quantity (MOQ) on wipes and masks?
Yes. For private label and contract manufacturing service, our MOQ varies depending on the packaging type.
10. Can I make changes to the products that I want to private label?
Yes. Our R&D team and sales team can work with you on developing your own unique products.
11. Can we create a wet wipe with our formula/solution?
Yes. You can either provide the formula or solution, and we can help create the wipes!
12. How about your delivery time?
Generally speaking, it will take 7-10 days after receiving your deposit. The specific delivery time depends on the items and the quantity of your order.
13. Is OEM and ODM accepted?
OEM and ODM are welcome.
+86 0571-83823322
healthcare@fanjia.net
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